Contact us

We're here to help, don’t hesitate to give us a call on:

01924 326708 (8:30am - 3:30pm)
How can we help?
Our address

Co-op Academy Smithies Moor

Leeds Old Road,

Heckmondwike,

WF16 9BB

 

Unsure who you need to contact?

Mrs Hargreaves our Office Manager will be happy to help with any enquiries you’ve got.

Who's the Head teacher?

Steve Stafford is our Head teacher.

See our full team here

Who is our designated teacher for looked after and recently looked after children?

Catherine Brackenbury is our designated teacher for looked after and recently looked after children.

I'd like to talk to someone about Bridge

Give us a call, our Bridge Manager is available 7:30 – 8:30am and 3:30-6pm

Outside of these times, call and leave a message.

Find out more about Bridge

My child will be absent

Give us a call and leave a message.

I'd like to report a safeguarding concern

Please make sure to report any safeguarding concern as soon as possible. Find more information on our reporting a safeguarding concern page.

 

Call our safeguarding team

You can speak to a member of our safeguarding team:

  • Catherine Brackenbury, our Designated Safeguarding Lead
  • Steve Stafford, Julie Willett or Naomi Bracewell, our Designated Safeguarding Leads

Call us on our academy safeguarding contact number:

07931166698

 

If you think a child is in immediate danger, please call

999

 

More advice: Kirklees Council – Report a Child Protection Concern.

Who can I speak to about Special Educational Needs support?

Pop in and ask to speak to one of our Special Educational Needs Team.

Find out more about our Special Educational Needs support

Paper Copies?

If you would like paper copies of anything on our website, please contact smit-office@coopacademies.co.uk

I'd like to contact the Governing Body

To contact the Governing Body, please write to

FAO Chair of Governors

Co-op Academy Smithies Moor

Leeds Old Road,

Heckmondwike,

WF16 9BB

I'd like to contact the Co-op Academies Trust

Any complaint or concern should be raised via the Chair of Governors, as outlined in our Complaints Policy. The contact for our Governing Body is –

FAO Chair of Governors

Co-op Academy Smithies Moor

Leeds Old Road,

Heckmondwike,

WF16 9BB

 

If you’d still like to contact the Co-op Academies Trust, you can:

Write to the Central Team at X99 Co-op Academies, 8th Floor, 1 Angel Square, Manchester, M60 0AG. (Please mark all envelopes with X99 to ensure it reaches the Trust.)

Call 0161 692 4309 (Mon-Friday 9am-5pm)

Email admin@coopacademies.co.uk

 

How do I make a complaint?

If you wish to make a complaint, you should do so in accordance with our Trust Complaints Policy

The procedure allows parents, carers or anyone else to raise a concern or complaint relating to the academy or Co-op Academies Trust.

The procedure is divided into three stages:

  • Stage One (The Informal Stage) you should speak to a staff member in the academy to see if they can resolve the issue.
  • Stage Two (The Formal Stage) is the point at which you should put the complaint in writing to the Headteacher or another senior member of staff. Where the complaint is against the Headteacher, you should write to the Chair of Governors at our school address. Address the letter or email to ‘Chair of Governors’.
  • Stage Three (Formal Resolution) is the final stage. It involves a hearing before a panel including governors and an independent person who will review the complaint in its entirety.